We have a 14-day return policy for eligible items, which means you have 14 days from the date of receipt to request a return. However, please note that we do not accept returns for buyer remorse or change of mind. We only accept returns for items with quality issues or defects, and a valid proof will be required.

To initiate a return due to a quality issue, please contact us at kyivthread@dadashirt.com within the designated timeframe. We will guide you through the return process and provide instructions on how to send the item back to us.

To be eligible for a return, the item must be in its original condition, unworn, unused, with tags attached, and in its original packaging. Proof of the quality issue, such as clear photographs or a detailed description, will be required for our evaluation.

Upon receipt of the returned item, we will thoroughly inspect it to verify the reported quality issue. If the issue is confirmed, we will offer a suitable resolution, which may include a refund, replacement, or store credit, depending on product availability and your preference.

Please note that returns for quality issues are subject to our assessment and determination. If the item is found to be in the expected condition or the issue is due to improper handling or usage, the return may not be accepted.

For further details or any questions regarding the return process, please reach out to us at kyivthread@dadashirt.com. We value your satisfaction and will do our best to resolve any quality-related concerns promptly.

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