1. Processing Time:
   • All our products are made to order.
   • Our team takes 2–5 business days to fulfill and process orders.
   • Please note that processing time may be slightly longer during peak seasons or promotional periods.
2. Shipping Methods:
   • We offer various shipping methods to ensure your order reaches you in a timely manner.
   • The available shipping methods and estimated delivery times will be displayed at checkout.
3. Shipping Destinations:
   • We currently ship to customers worldwide.
4. Shipping Costs:
   • Shipping costs are calculated based on the destination, weight, and dimensions of the package.
   • The shipping cost will be displayed during the checkout process.
5. Tracking Information:
   • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
   • You can use the tracking number to monitor the progress of your shipment.
6. International Customs and Duties:
   • Please be aware that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
   • Any additional charges incurred for customs clearance are the responsibility of the customer.
   • We recommend contacting your local customs office for more information before placing an order.
7. Delivery Times:
   • The estimated delivery time varies depending on the shipping method and destination.
   • Please note that delivery times are approximate and may be subject to delays beyond our control, such as customs inspections or unforeseen circumstances.
8. Order Tracking and Support:
   • If you have any questions or concerns about the status of your order or need assistance with tracking, please contact our customer support team at kyivthread@dadashirts.com.
   • We are here to help and will strive to provide timely and helpful updates regarding your shipment.
9. Multiple Shipments:
   • In some cases, your order may be shipped in multiple packages or from different fulfillment centers to ensure efficient delivery.
10. Address Accuracy:
    • Please ensure that the shipping address provided during checkout is accurate and complete.
    • We will not be responsible for any delays or undelivered packages due to incorrect or incomplete addresses.
11. Undeliverable Packages:
    • In the event that a package is undeliverable and returned to us, we will contact you to arrange a reshipment.
    • Additional shipping fees may apply for reshipment due to incorrect address information provided by the customer.
12. Lost or Stolen Packages:
    • We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier.
    • If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.

Please note that this shipping policy is subject to change without prior notice. We recommend reviewing this policy periodically for any updates or modifications. If you have any further questions or concerns about our shipping policy, please reach out to our customer support team for assistance.